Who is Victim Support?

Victim Support is a charity that provides free, independent, and confidential support to anyone affected by crime and traumatic events in England and Wales. We will provide personalised support to help you manage after crime and feel safer. We can also explain your rights and entitlements. 

We are committed to protecting your personal information.

Victim Support is committed to respecting and keeping safe any personal information you share with us or receive from other agencies/organisations. This privacy notice sets out  the basis on which we will process personal information, whether that information is collected through Victim Support websites or by any other means.

The contact details for Victim Support in relation to processing of personal information and for any questions regarding this privacy notice are:

Victim Support
Ground Floor, Building 3
Eastern Business Park
Wern Fawr Lane
Old St. Mellons
Cardiff
CF3 5EA

Victim Support’s Data Protection Officer can be contacted on dpo@victimsupport.org.uk.

This privacy notice provides an overview in relation to all personal information that Victim Support processes.

When someone visits www.victimsupport.org.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our websites. If we do want to collect personally identifiable information through our websites, we will tell you about this. We will make it clear when we collect personal information and will explain what we intend to do with it.