Personalised and tailored to you
Our support is personalised and tailored to your needs. You can contact us for free and impartial information and help. If you need ongoing support through Norfolk and Suffolk Victim Care, then we are able to assess your safety and security requirements through our comprehensive safety planning. We will:
- Allocate a local Case Manager to you, so there is no need to speak to someone different or to repeat your story.
- This case manager can assist through advocacy and signpost you to other agencies, if you need further support or guidance.
- We work with a network of agencies to ensure you get the support you need. Wherever we can, and with your consent, we will make the referrals for you to try and save you having to explain again.
- Our service is free and impartial, and all staff are Victim Support staff, independent from the Police:
- You can return for support at any time, as and when you need us.
- You don’t need to have reported the crime to the Police to access Norfolk and Suffolk Victim Care.
- The service is available over the phone, via Zoom or face to face. The choice will always be yours.
We support victims of all crimes in Norfolk and Suffolk. If you’ve been affected by a crime, please contact us for specialist individual support.
