Fraud

Definition: When an individual or group manipulates or deceives an individual or group to dishonestly take someone else’s property (money, goods, and services).

• It includes the fraudulent use of credit cards.
• Cybercrime is any criminal act dealing with computers and networks.

Actions to consider

• Unless you are in immediate danger, call 101 to report the fraud to the police and contact your bank immediately. In an emergency, call 999.
• Report to Action Fraud.
• Trust your instincts. If something feels ‘off’, then it probably is.
• Use a strong, separate email password. Regularly update passwords.
• Always check the credibility of people or websites you are buying things from.
• Do not give personal information to organisations before verifying their credentials.
• Research retailers online to make sure they’re legitimate and make sure the website is secure.
• Don’t use public Wi-Fi. Your standard data connection is more secure.
• Sign-up to Verified by Visa or MasterCard Secure Code whenever you are given the option while shopping online.
• Make sure your computer has up-to-date anti-virus software and a firewall installed.
• Monitor bank statements and report any unusual activity immediately to your bank or building society.
• Contact Us, We all need support at some time or another and asking for help can be difficult, Norfolk & Suffolk Victim Care are here when you want to talk.

Norfolk & Suffolk Victim Care can provide:

• Emotional Support to cope and recover from the crime
• Information on and referrals to other agencies
• Advice on crime prevention and tailored safety planning advice
• Practical support such as a personal alarm
• Support using Language interpreters and British Sign Language interpreters